Return and Refund Policy

At Throttle Pulse MX, we strive to provide our customers with the best shopping experience. We understand that there may be situations where you may need to return or seek a refund for a purchase. Please read our return and refund policy carefully to understand your options and any exceptions.

1. General Return Policy:

 - You have 30 days from the date of purchase to request a return or exchange.

 - To be eligible for a return, your item must be in the same condition as you received it, unused, and in its original packaging.

 - Throttle Pulse MX reserves the right to refuse a return if the item is not in the original condition.

2. Refund Process:

 - Refunds will be processed within 5-10 days after we receive and inspect the returned item.

 - The refund will be issued to the original payment method used for the purchase.

3. Non-Returnable Items:

 - Special Orders: Please note that there are no refunds or returns on special orders. Special orders are defined as any product that is customized or ordered specifically for you and not part of our regular inventory.

4. Damaged or Defective Items:

 - If you receive a damaged or defective product, please contact us within 5-10 business days of receiving the item. We will provide instructions on returning the item and offer a replacement or a refund.

5. Return Shipping:

 - Customers are responsible for return shipping costs unless the return is a result of an error on our part.

6. Contact Us:

 - To initiate a return or if you have any questions about our return and refund policy, please contact our customer service team at info@throttlepulsemx.com.

Please note that this return and refund policy is subject to change without prior notice. We recommend reviewing our policy regularly to stay updated on any adjustments. We are committed to ensuring your satisfaction with your purchases at Throttle Pulse MX.

If you have any concerns or inquiries, please do not hesitate to reach out to us. We appreciate your business and thank you for choosing Throttle Pulse MX.